Terms & Conditions
Zazzle Plus™ Terms & Conditions
October 21, 2022
If you sign up for a Zazzle Plus program membership, these Terms and Conditions ("Terms") apply. The Terms supplement the Zazzle User Agreement, which is incorporated by this reference.
Membership Benefits
Members of the Zazzle Plus program are entitled to free shipping on all Eligible Purchases (as outlined below). There is no minimum purchase requirement.
There are two levels of benefits:
- Zazzle Plus: Free standard shipping on all Eligible Purchases shipping to the continental United States, Alaska, and Hawaii (including P.O. boxes and APO/FPO addresses with U.S. zip codes).
- Zazzle Plus Premium: Free 2-3 days shipping on all Eligible Purchases shipping to the continental United States, Alaska, and Hawaii (excluding P.O. boxes and APO/FPO addresses) plus Zazzle Plus benefits.
From time to time, Zazzle may choose in its sole discretion to add or remove additional Zazzle Plus membership benefits. Zazzle may also choose to remove certain membership benefits from free promotional programs related to Zazzle Plus.
Eligible Purchases
Free shipping through the Zazzle Plus membership program is limited to certain items, specified as "Sold by Zazzle" on that item's product page on https://www.zazzle.com/ that are shipped to certain United States addresses. At Zazzle's discretion, Zazzle may exclude certain products from the program, including oversized items, products fulfilled by third parties, or other products with special shipping characteristics.
Eligible Purchases for Zazzle Plus shipping include products shipped to addresses in the continental United States, Alaska, and Hawaii, including addresses to P.O. boxes and APO/FPO addresses with United States zip codes.
Eligible Purchases for Zazzle Plus Premium shipping include products shipped to addresses in the continental United States, Alaska, and Hawaii, excluding addresses to P.O. boxes and APO/FPO addresses.
Please note that "2-3 days shipping" refers to business days, not calendar days, and we use it to refer to your estimated delivery date. We do not guarantee delivery of products within the estimated transit time or by the estimated delivery date. We may ship the products by ground or air at our discretion.
Members of the Zazzle Plus program may not purchase products for the purpose of resale or to ship to their customers or potential customers using Zazzle Plus benefits, and we may suspend or terminate your membership if we determine in our sole discretion that you have violated this restriction.
Conditions
You must have a Zazzle account to enroll in the Zazzle Plus shipping program. We reserve the right to accept, refuse, or terminate membership in our discretion. Your Zazzle Plus membership may not be transferred or assigned to anyone else. In some cases, certain ordering and handling fees and/or taxes may apply to eligible purchases. If only some items in an order are eligible for Zazzle Plus benefits, you will pay applicable shipping charges for the ineligible items.
You must be a member of the Zazzle Plus shipping program, and logged in as a member, at the time of purchase in order to receive the free shipping benefits. There will be no retroactive reimbursements for purchases made without an active Zazzle Plus account.
The term of your membership is one year from the date of purchase, and it will automatically renew for additional one-year terms on the anniversary date of your membership. You may cancel at any time, but we do not provide refunds for any portion of your membership fee. UNLESS YOU NOTIFY US BEFORE RENEWAL THAT YOU WANT TO CANCEL OR DO NOT WANT TO AUTO RENEW, YOU UNDERSTAND YOUR MEMBERSHIP WILL AUTOMATICALLY RENEW AND YOU AUTHORIZE US (WITHOUT NOTICE TO YOU) TO COLLECT THE THEN-APPLICABLE ANNUAL MEMBERSHIP FEE AND ANY TAXES, USING ANY CREDIT CARD OR PAYPAL ACCOUNT WE HAVE ON RECORD FOR YOU.
Fees
The annual membership fee for the Zazzle Plus and Zazzle Plus Premium programs are specified here.
You may upgrade your membership from Standard to Premium at any time. The fee for the upgrade will be the then-current Premium fee minus the amount you actually paid for your Standard membership.
From time to time, we may offer different subscriptions terms, and the membership fees for such subscriptions may vary. You may pay for the Zazzle Plus program only with a credit card or a PayPal account. You may not pay for a Zazzle Plus membership with a gift card. Your Zazzle Plus membership fee is non-refundable except as expressly set forth below. Taxes may apply.
Promotional Trial Memberships
We sometimes offer certain customers various trial or other promotional memberships, which are subject to the Terms & Conditions except as otherwise stated in the promotional offers. Only one free trial per member is permitted. You may cancel your trial membership at any time.
Agreement Changes
We may in our discretion change these Terms, Zazzle's User Agreement and Privacy Policy, or any aspect of the Zazzle Plus program. Any increase in the Zazzle Plus membership fee will only apply upon renewal of your membership. If we increase the membership fees, we will notify you by email at least thirty (30) days before the new terms go into effect and you may choose not to renew at the higher rate. If any change is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED MEMBERSHIP AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR MEMBERSHIP.
Termination by Us
We may terminate your Zazzle Plus membership at our discretion without notice. If we do so, we will give you a prorated refund based on the number of full months remaining in your membership. However, we will not give any refund for termination related to conduct that we determine, in our discretion, violates these Terms or any applicable law, involves fraud or misuse of the Zazzle Plus membership, or is harmful to our interests or another user. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.
Limitation of Liability
IN ADDITION TO OTHER LIMITATIONS AND EXCLUSIONS IN ZAZZLE'S USER AGREEMENT, IN NO EVENT WILL WE OR OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR RELATED TO THE Zazzle Plus MEMBERSHIP PROGRAM. OUR TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE LAST ANNUAL MEMBERSHIP FEE YOU PAID. THESE EXCLUSIONS AND LIMITATIONS OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE CANCELLATION OR TERMINATION OF YOUR Zazzle Plus MEMBERSHIP. CERTAIN STATE LAWS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.