Return/Refund Policies

 

Return and Refund Policy:

We stand behind the quality of our products. To receive a refund for products without defects or workmanship issues, we kindly request that you cover the cost of return shipping. You may return within 14 days after the purchase date. To request a return label, please email us at: customconceptsartdecor@gmail.com

Gift Cards and Promotional Offers Involving Gift Cards:

  1. Gift Cards: Gift Cards are non-refundable and cannot be returned or exchanged.

  2. Promotional Offers Involving Gift Cards: If you purchase an item with a Promotional Offer that includes a Gift Card and decide to return the purchased item, you will be refunded the amount paid for the item, excluding the value of the gift card. Additionally, please note that you are responsible for covering the return shipping costs.